The impact Milad Media has made on our business is incredible. Jess and her team bring a level of expertise that has meaningful and measurable impact, collaborates in a way that saves significant time, and has a work ethic that's remarkable.

Jess and her team’s expertise strikes a phenomenal balance of being both wide ranging and deep. From design and user journey mapping to social media and email marketing, They bring a perspective across the entire marketing funnel. They have pushed me to see my business differently and better understand my customers' journeys. The best example of this is when I initially contracted with Jess, it was for social media. However, Jess shared that if we don't fix certain elements of our website, driving people there through social media wouldn't be as effective. Flash forward to a week later, and we had partnered to totally redesign and rebuild the website. And the data clearly showed the improvements that were made - our bounce rate was halved, our average time per session doubled, and the number of average page views per session nearly tripled. None of this would have happened without the perspective they brought in combination with they’re deep expertise in design and user experience.